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南臺科技大學108學年度第1學期課程資訊
課程代碼 N0M00801
課程中文名稱 生產與作業管理
課程英文名稱 Production and Operations Management
學分數 3.0
必選修 必修
開課班級 碩全球經管二甲
任課教師 張嘉華
上課教室(時間)
週四 第6節 (E0604)
週四 第7節 (E0604)
週四 第8節 (E0604)
課程時數 3
實習時數 0
授課語言 1.英語 ◎全程外語教學
輔導考證
課程概述 The objective of this course is to introduce students the principles and concepts of operations management. Questions and discussions are welcome in the class.
先修科目或預備能力
課程學習目標與核心能力之對應
編號中文課程學習目標英文課程學習目標
1 能了解生產與作業管理基本知識與學理 Can understand basic knowledge and principle of production and operations management
2 能具備應用管理知識解決實務問題之能力 Can have the ability of applying management knowledge to resolve practical problems
3 能整合作業系統或生產流程以提高企業營運績效 Can improve corporate operations performance by integrating operations systems or production processes
4 能具備分析問題及構思解決方案之能力 Can have the ability of analyzing problems and forming solutions
就業力培養目標 此門課程無設定權重值
中文課程大綱 Topics for this course include, but not limited to:
1. Introduction
a. Operations management
b. Competitiveness, strategy, and productivity
2. Forecasting
a. Weighted-average forecast
b. Exponential smoothing forecast
c. Linear trend forecast
d. Seasonal relatives
e. Control charts to monitor forecast errors
3. Product Design
a. Quality Function Deployment
4. Capacity planning
a. Measuring capacity
b. Calculating processing requirements
c. Cost volume analysis
5. Process Selection and Facility Layout
a. Basic processing layouts
b. Line-balancing problems
6. Location Planning
a. Cost-profit-volume analysis
7. Quality Management
a. Determinants of quality
b. TOM
c. Six sigma
8. Quality control
a. Control charts
b. Run tests
c. Process capability
9. Master Scheduling & MRP
10. Inventory management
a. EOQ
b. EPQ
c. Reorder point
d. Safety stock
e. Fixed-quantity vs. Fixed-interval ordering
f. Single-Period Model
11. Scheduling
a. Hungarian method
b. Johnson’s rule
英/日文課程大綱 Topics for this course include, but not limited to:
1. Introduction
a. Operations management
b. Competitiveness, strategy, and productivity
2. Forecasting
a. Weighted-average forecast
b. Exponential smoothing forecast
c. Linear trend forecast
d. Seasonal relatives
e. Control charts to monitor forecast errors
3. Product Design
a. Quality Function Deployment
4. Capacity planning
a. Measuring capacity
b. Calculating processing requirements
c. Cost volume analysis
5. Process Selection and Facility Layout
a. Basic processing layouts
b. Line-balancing problems
6. Location Planning
a. Cost-profit-volume analysis
7. Quality Management
a. Determinants of quality
b. TOM
c. Six sigma
8. Quality control
a. Control charts
b. Run tests
c. Process capability
9. Master Scheduling & MRP
10. Inventory management
a. EOQ
b. EPQ
c. Reorder point
d. Safety stock
e. Fixed-quantity vs. Fixed-interval ordering
f. Single-Period Model
11. Scheduling
a. Hungarian method
b. Johnson’s rule
課程進度表 Week 1:Introduction
Week 2-4:Forecasting
Week 5-6:System Design
Week 7-8:Quality Management
Week 9: Midterm Exam
week 10-11:Quality Control
Week 12:Inventory management
week 13-15:Inventory Control
Week 15:MRP
Week 16:JIT and Lean production
Week 17:Scheduling & Supply chain management
Week 18:Final Exam
課程融入SDGs
期考調查
期中考(第9週)考試方式 第2~3節考筆試
期末考(第18週)考試方式 第2~3節考筆試
其他週考試考試週次與方式
教學方式與評量方式
課程學習目標教學方式評量方式
能了解生產與作業管理基本知識與學理
課堂講授  
筆試平時
筆試期中
筆試期末
能具備應用管理知識解決實務問題之能力
課堂講授  
筆試平時
能整合作業系統或生產流程以提高企業營運績效
課堂講授  
筆試平時
能具備分析問題及構思解決方案之能力
課堂講授  
筆試平時
指定用書
書名 Operations Management
作者 William J. Stevenson
書局 McGraw-Hill
年份 2015
國際標準書號(ISBN) 9780071107549
版本 12
請同學尊重智慧財產權,使用正版教科書,不得非法影印,以免觸犯智慧財產權相關法令
參考書籍 Operations Management, 10th Edition, by Chase, Jacobs and Aquilano, McGraw Hill 2. Methods, Standards, and Work Design, 11th Edition, by Niebel and Freivalds, McGraw Hill
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